Pricing & Payment Disclosure

At Plane Ticket Deals, we want travelers to understand how cancellations, changes, and refunds work before and after booking.

Plane Ticket Deals is an independent travel service. We are not an airline and are not affiliated with or endorsed by any airline unless explicitly stated.

1. General Policy

All flight bookings, changes, cancellations, and refunds are subject to the rules and restrictions of the airline, fare type, and any applicable service fees.

Some fares may be refundable, partially refundable, changeable with penalties, or completely non-refundable. The options available depend on the fare rules attached to your ticket at the time of booking.

2. Cancellations

If you need to cancel a booking, please contact our support team as soon as possible.

Cancellation eligibility depends on:

• the airline’s fare rules
• the type of ticket purchased
• how close the cancellation is to departure
• whether the booking has already been ticketed or used in part

Certain bookings may qualify for a refund, travel credit, or future flight credit, while others may not be eligible for any refund.

3. Changes to Bookings

If you need to change your itinerary, travel dates, passenger details, or other booking information, our team can assist you based on the airline’s rules and fare conditions.

Changes may involve:

• airline change fees
• fare differences
• applicable service fees

All available options and charges will be explained before any change is completed.

4. Refund Eligibility

Refund eligibility depends on the fare rules and airline policies attached to your booking.

Refunds may be affected by:

• whether the fare is refundable or non-refundable
• whether the ticket has been used in full or in part
• airline penalties or supplier restrictions
• any applicable service fees

If a booking is only partially refundable, the refundable amount will depend on the supplier’s policy and the unused portion of the ticket.

5. Service Fees

Plane Ticket Deals may charge service fees for booking assistance, itinerary changes, cancellations, post-booking support, or refund processing assistance.

If a service fee applies, it will be disclosed before the requested service is completed.

Unless otherwise stated at the time of booking or service, service fees may be non-refundable.

6. Refund Requests

To request a cancellation, change, or refund review, please contact our support team with:

• the traveler’s full name
• booking reference or confirmation number
• contact information
• a brief description of the request

Our team will review the request and explain the options available based on the fare rules and supplier policies.

7. Refund Processing Time

If a refund is approved, processing times may vary depending on the airline, payment provider, and financial institution.

Refunds are generally processed within a reasonable time after approval, but the time for funds to appear in your account may vary based on your bank or card issuer.

8. Non-Refundable Situations

Some bookings may not be eligible for any refund, including:

• non-refundable fares
• expired or unused tickets beyond permitted deadlines
• completed travel segments
• bookings restricted by airline or supplier rules

Where a refund is not available, the airline may, in some cases, offer a travel credit or alternative option according to its own policy.

9. Travel Supplier Responsibility

Plane Ticket Deals is an independent travel service and assists customers with flight bookings and support. Airlines and other travel suppliers operate under their own rules, policies, and conditions.

We are not responsible for supplier decisions regarding:

• fare restrictions
• refund approvals or denials
• schedule changes
• flight disruptions
• supplier-imposed penalties or credits

However, our team can assist you in reviewing and communicating the available options.

10. Contact Us

If you need help with a cancellation, change, or refund request, please contact us.